CAPACITY RATINGS
Breaking strengths shown on this web site are based on the load a component will withstand before failing. WORKING LOAD LIMITS SHOWN ON THIS WEB SITE ARE RATED AT ONE-THIRD THE BREAKING STRENGTH. All cargo restraining assemblies or systems are only as strong as the weakest component, including the point of attachment. CAUTION: NEVER EXCEED WORKING LOAD LIMIT ON ANY ASSEMBLY. Cargo control products must be attached to securing points of equal or greater strength for break-strength rating to be maintained.

NOTE: All products shown on this website are intended to be used as cargo securing devices. PRODUCTS ARE NOT TO BE USED FOR LIFTING PURPOSES UNLESS OTHERWISE SPECIFIED.

All ratings are for products in new condition. Age, wear or damage to any tie-down system can greatly reduce its strength. All products should be inspected prior to each use.

WARNING
Products on this web site may be subjected to dirt, mud, snow, ice, road salt, cleaning solution, etc., and therefore require inspection, cleaning and lubricating to ensure that they are in proper operating condition.

CAUTION
Webbing straps must be protected when used on rough or sharp objects. All worn, deformed or damaged products should be removed from service immediately and replaced. All products shall be used in accordance with local, state, federal, and industry regulations. It is the owner and/or users responsibility to evaluate the suitability of any cargo-securing product for there particular application. Failure to follow instructions and warnings or proper use, care and inspection criteria could result in cargo damage, severe personal injury or death.

PRICING
Due to the many customizable assemblies that Ratchet Straps USA handles, the prices for these items are based on materials used and labor involved. To get pricing information, freight policies, and terms of sale contact Ratchet Straps USA at 1-800-483-2189

PRIVACY POLICY
Ratchet Straps USA understands the importance of your security. We respect the privacy of our customers. We are providing you with this security statement saying that any personal information, such as names, addresses, phone numbers, and any other information is kept private for Ratchet Straps USA use only.

SHIPPING POLICY
* All shipments will usually be sent out Ground UPS, unless otherwise specified. Rush delivery, such as Next Day Air or Second Day Air, is available upon request.
* We do not ship products to any PO Box.
* If you decide to return your order, shipping costs are not refundable.
* For International deliveries, please contact Ratchet Straps at the 1-800-483-2189.

Orders of stock items with rush delivery placed by 12:00 pm will be shipped that day. Orders of stock items with rush delivery placed after 12:00 pm will be shipped the following day. Custom items or non-stock items will be shipped as soon as possible.

If your order must ship today, please call 1-800-483-2189. Call for the most up to date and accurate shipping times.

UPS & FedEx guaranteed shipping is guaranteed by UPS & FedEx, not by Ratchet Straps USA. Next Day Air and Second Day Air can be delayed due to weather conditions. We do our best to help you track your product once it leaves our location.

RETURN POLICY
Returns must be approved before being shipped back. Buyer is responsible for shipping cost involved in returning the products and shipping charges are non-refundable. A 20% restocking fee will be applied on all returns. Returns must be made within 10 days of delivery. All returns must be returned in the original packaging. Custom made straps are non-refundable.

Buyer must notify Ratchet Straps USA of any lost or damaged merchandise within 3 days of product delivery.

Buyer is responsible for the following:

• Inspecting shipment for lost or damaged products
• Signing the carriers freight bill as short, damaged or incomplete
• Obtaining signature of carrier for lost or damaged products
• UPS & FedEx guaranteed shipping is guaranteed by UPS & FedEx, not by Ratchet Straps USA. We do our best to help you track your product once it leaves our location.